Vertex Digital Labs

Valora Care

We’re here to help.

If you have questions, feedback, or need assistance with the app, contact us:

support@vertexdigitallabs.us

We typically respond within 2–3 business days.

Frequently asked questions

How do I cancel my subscription?

Subscriptions are managed through Apple:

  1. Open Settings on your iPhone
  2. Tap your name → Subscriptions
  3. Select Valora Care → Cancel Subscription

You can also cancel anytime before your free trial ends to avoid being charged.

How do I restore my purchase?

Open Valora Care → Profile → Restore purchases.

Where is my data stored?

Your check-ins, habits, and progress are stored only on your device. We do not operate a cloud account for your personal data.

If you connect Apple Health, related data is handled by Apple’s Health app according to Apple’s privacy policies.

How do I delete all my data?

Open Valora Care → Profile → Delete all my data. This permanently removes your local data from the device.

Does Valora Care replace therapy?

No. Valora Care offers emotional support and guided self-care. It does not replace therapy, diagnosis, or medical care.

I’m in crisis — where can I get help?

If you are in immediate danger or thinking of harming yourself, contact local emergency services or a trusted person nearby right now.

You can also find support contacts at findahelpline.com.

App info

App nameValora Care
Bundle IDcom.valora
PlatformiOS (iPhone)

Privacy Policy